Poise — Frontline Coach
Instantly make every associate a product expert.
AI frontline coach for specialty retail — products, policies, brand voice.
Associates hold a button and ask about product features, fit, care, returns, or store policy — and hear the right answer in seconds, grounded only in your catalog and handbook. Confident, on-brand help on every aisle.
Product knowledge, on demand
Poise answers from your own catalog, specs, and policies — so a new associate explains features, fit, and care accurately and on-brand, without hunting down a veteran.
What your team can answer — instantly
- “What's the difference between these two models?
- “Is this machine washable?
- “What's our return policy?
- “Which size should I recommend?
- “Does this come in other colors?
- “What are my opening and closing duties?
Answers come only from your uploaded docs — if it isn't there, Poise says “check with a manager” instead of guessing.
Private by design
True push-to-talk — the mic is on only while held, off the instant you release. Nothing is recorded, nothing is stored, the customer is never captured, and every interaction is cryptographically attested (signed “no audio retained”). English & Spanish. How we protect privacy →
Specialty retail FAQ
- How is this different from an AI chatbot or a generic agentic retail AI — and why is it better?
- Three ways. (1) It's grounded only in YOUR store's own documents — it won't make things up or answer from a generic web model, so prices, allergens, and policies are actually right. (2) It's private by design and zero-retention — true push-to-talk, nothing recorded, nothing stored, the customer is never captured. (3) It's purpose-built for the floor — employees press-and-hold and hear a spoken, on-brand answer in seconds, in English or Spanish. It makes your existing staff experts instead of replacing them.
- Does it know our policies and catalog?
- It answers only from the catalog, specs, and policies you upload — accurate to your store, never a generic product database.
- Is it private? What about the customer?
- Private by design. True push-to-talk: the mic is on only while the button is held and off the instant it's released. Nothing is recorded, nothing is stored, and the customer is never captured — every interaction is cryptographically attested (signed “no audio retained”).
- Does it work in Spanish?
- Yes — Poise understands and answers in English and Spanish.
- How much does it cost?
- Storefront is $39.95/month (includes a manager seat, one employee seat, and your coach). Additional employee seats are $25/month, with an optional one-time $199 guided setup — under a dollar a day per employee.
Make every shift run like your A-team is working it.
Under a dollar a day per employee. Create your store in minutes, or talk to us.