Poise — Frontline Coach
Instantly make every server a wine expert.
AI wine knowledge coach for wine bars & shops — push-to-talk, private by design.
Your team holds a button and asks about pairings, regions, and your by-the-glass list — and hears the right answer in seconds, grounded only in your wine list. New hires sound like sommeliers from day one.
A specialized Wine Steward — built in
Beyond general coaching, Poise includes a structured Wine Steward that reasons about pairings, regions, grapes, and tasting notes — then grounds every suggestion in the wines you actually pour, so staff never sell a bottle you don't carry.
What your team can answer — instantly
- “What pairs with the seared salmon?
- “Tell me about this Barolo — region, grape, notes.
- “What do we pour by the glass under $15?
- “Which wines are organic or biodynamic?
- “A guest likes buttery Chardonnay — what next?
- “What's a good non-alcoholic option?
Answers come only from your uploaded docs — if it isn't there, Poise says “check with a manager” instead of guessing.
Private by design
True push-to-talk — the mic is on only while held, off the instant you release. Nothing is recorded, nothing is stored, the customer is never captured, and every interaction is cryptographically attested (signed “no audio retained”). English & Spanish. How we protect privacy →
Wine bars FAQ
- Can Poise answer wine pairing and tasting-note questions?
- Yes. Poise includes a specialized Wine Steward that reasons about pairings, regions, grapes, and tasting notes — grounded in your own wine list so the suggestions match what you actually pour.
- Does it know our by-the-glass prices and vintages?
- Only from the list you upload. Poise never invents a price or vintage — if it isn't on your list, it tells the employee to check with a manager.
- Is it private? What about the customer?
- Private by design. True push-to-talk: the mic is on only while the button is held and off the instant it's released. Nothing is recorded, nothing is stored, and the customer is never captured — every interaction is cryptographically attested (signed “no audio retained”).
- Does it work in Spanish?
- Yes — Poise understands and answers in English and Spanish.
- How much does it cost?
- Storefront is $39.95/month (includes a manager seat, one employee seat, and your coach). Additional employee seats are $25/month, with an optional one-time $199 guided setup — under a dollar a day per employee.
Make every shift run like your A-team is working it.
Under a dollar a day per employee. Create your store in minutes, or talk to us.